Privacy Policy
Last Updated: February 27, 2026
UniteVPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the UniteVPN mobile application (the "App") available on the Apple App Store, and our website at unitevpn.net (the "Website"). Please read this Privacy Policy carefully. By using the App or Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide Directly
- Account Information: When you create an account or subscribe to our premium service, we may collect your email address and payment-related information processed through Apple's In-App Purchase system. We do not directly collect or store your credit card or financial information — all payment processing is handled securely by Apple.
- Support Requests: If you contact us via our contact form or email, we collect your name, email address, and the content of your message to respond to your inquiry.
1.2 Information Collected Automatically
- Usage Data: We may collect anonymous, aggregated usage data such as connection timestamps, selected server locations, and bandwidth consumed. This data is used solely to maintain and improve the quality of our service. We do not log your browsing activity, DNS queries, or the content of your internet traffic.
- Device Information: We may collect general device information such as device type, operating system version, and app version for diagnostic and compatibility purposes.
- Crash Reports: We may collect crash logs and performance data to identify and fix bugs. This data does not contain personally identifiable information.
1.3 Information Collected by Third-Party Services
- Google AdMob: Our App displays advertisements provided by Google AdMob. AdMob may collect and use certain data to serve personalized or non-personalized ads, including device identifiers (such as IDFA on iOS), IP address, and interaction data. For more information, please review Google's Privacy Policy. You can opt out of personalized advertising by adjusting your device settings under Settings > Privacy & Security > Tracking on iOS.
- Apple In-App Purchases: When you make a purchase within the App, the transaction is processed by Apple. We receive a transaction receipt to verify your subscription status but do not receive or store your payment details. Please refer to Apple's Privacy Policy for details on how Apple handles your payment information.
- Apple App Analytics: We may use Apple's built-in analytics tools to understand how users interact with our App. This data is anonymized and aggregated by Apple.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the VPN service.
- To process and manage your subscriptions and in-app purchases.
- To improve, personalize, and expand the App and our services.
- To communicate with you, including responding to support requests.
- To display advertisements through Google AdMob.
- To detect, prevent, and address technical issues, fraud, and abuse.
- To comply with applicable legal obligations.
3. No-Log Policy
UniteVPN operates under a strict no-log policy. We do not monitor, record, log, store, or share any of the following:
- Your browsing history or the websites you visit.
- Your DNS queries.
- The content of your internet traffic or data.
- Your originating IP address when connected to our VPN servers.
- Your connection session or duration details linked to your identity.
Anonymous, aggregated connection data (such as total bandwidth consumed) may be collected solely for service improvement and capacity planning.
4. In-App Purchases and Subscriptions
Our App offers optional premium features available through in-app purchases (subscriptions) processed by Apple's App Store. By subscribing:
- Payment is charged to your Apple ID account upon confirmation of purchase.
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current billing period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period at the subscription rate.
- You can manage and cancel your subscriptions by going to your Account Settings on the App Store after purchase.
- Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
For more information on managing your subscriptions, visit Apple's subscription management page.
5. Advertising
Our App uses Google AdMob to display advertisements. AdMob may use cookies, device identifiers, and similar technologies to serve ads relevant to you. The data collected by AdMob is subject to Google's Privacy Policy.
Your Choices Regarding Ads:
- Opt Out of Personalized Ads (iOS): Go to Settings > Privacy & Security > Tracking and disable "Allow Apps to Request to Track." You can also reset your Advertising Identifier or limit ad tracking in Settings > Privacy & Security > Apple Advertising.
- Upgrade to Premium: By subscribing to our premium plan, you can enjoy an ad-free experience within the App.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: We may share data with trusted third-party services that assist us in operating our App (e.g., Google AdMob for advertising, Apple for payment processing). These parties are bound by their own privacy policies and data protection obligations.
- Legal Requirements: We may disclose information if required to do so by law, in response to a valid legal process, or to protect the rights, property, or safety of UniteVPN, our users, or the public. Given our no-log policy, the data we can provide in response to such requests is extremely limited.
7. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Account information is retained for the duration of your account. Anonymous, aggregated data may be retained indefinitely for analytical purposes.
9. Children's Privacy
Our App is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete such information.
10. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-Out: Opt out of personalized advertising as described in Section 5.
- Data Portability: Request a portable copy of your data in a commonly used format.
To exercise any of these rights, please contact us at the address listed below.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using the App, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
12. Third-Party Links
Our App or Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
13. Apple App Tracking Transparency
In compliance with Apple's App Tracking Transparency (ATT) framework, we will request your permission before tracking your activity across other companies' apps and websites. You may choose to allow or deny this request. If you deny tracking, we will serve non-personalized advertisements. Your choice will not affect the core functionality of the VPN service.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Website: unitevpn.net
- Email: support@unitevpn.net
- Contact Page: unitevpn.net/contact